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Mike LoGrande “The Transformation of the Water Authority”
March 26, 2004 @ 12:00 am EST
This morning’s speaker, Mike LoGrande, gave an enlightening presentation on the “Transformation of the Suffolk County Water Authority.” Mr. LoGrande became chairman and CEO of SCWA in 1990. According to Mike the SCWA was a resting place for political leftovers. The organization was top-heavy, inefficient, and not at all attuned to the needs of the customers.
LoGrande changed all that, consolidated buildings, selling under utilized properties and building a first class testing lab. The lab has been such a success the EPA uses the SCWA laboratory to set protocol standards for them.
Under LoGrande’s administration water quality has improved, customer complaints have all but disappeared, and the number of employees have been reduced by about 20%. At the same time the number of customers that are being served has been increased by about 40%. Part of the growth has been the result of absorbing many under performing water companies. Water companies that had decaying and contaminated infrastructure when SCWA took them over are now operating at the same standards as the rest of the system.
Mike LoGrande was Islip Town Supervisor for three terms, County Executive, and President of the Association for a Better Long Island for three years before coming to SCWA. It was a pleasure to have him.